Once a provisional reservation has been made, a completed booking form is signed and returned to the conference centre office no less than 14 days prior to the event. For bookings made within 14 days of the required date, the signed booking form should be returned no less than 48 hours prior. Once signed by both parties the booking form will constitute the contract. Provisional reservations are not guaranteed until a signed booking form is received.
Updates to final attendee numbers, catering requirements, room and equipment requirements and delegate names must be received no less than 48 hours before the event as this will form the minimum number catered for. Please remember to include all organisers and presenters.
A minimum charge of 6 delegates applies to all catering and room hire reservations unless authorised by the Conference Centre Manager.
The Conference Centre reserves the right to cancel the reservation if:
Cancellations made by the client must be received in writing prior to the event. Cancellations will incur fees based upon the cancellation timeframe set below. The cancellation fees below apply to the whole booking, room hire and catering, for cancellations made within:
We reserve the right to apply 75% of the cost to amendments received less than 2 weeks prior to the event.
Should the numbers be significantly less than those agreed, we reserve the right to relocate the conference room to suit the final number.
The Conference Centre reserves the right to cancel a booking up to 7 working days before the event date due to circumstances beyond its control. We will however endeavour to assist the client in re-arranging the event.
Charges for breakages or loss will be added to your final invoice.
All rates and charges are subject to change and should be confirmed at time of booking.
Should any product requested not be available, an alternative of the same or greater value will be offered.
Final lunch orders and special requests must be placed 48 hours prior to the event.
Rates quoted are for Monday to Friday 0800 to 1700. Weekend and evening rates will be agreed with the Conference Team at the time of booking.