Privacy policy

Any personal information supplied to us by any individual or 3rd party may be stored in our database for company use only. All data stored in this way will be treated in accordance with the following Privacy Policy:

1. Data Storage

We may collect and store data provided to us in any of the following ways:

  • Website contact form
  • Emails
  • Letters and faxes
  • Telephone conversations
  • Text messages
  • Booking forms
  • Face to face conversations

The types of information we may store in our database are defined below:

  • Full name and title
  • Contact details (phone,email, address)
  • Company / employment information
  • All types of correspondence (email, SMS and traditional)
  • Order preferences
  • Related usernames and passwords

Please note that this list is a guide and does not include all types of information which we may store, however you may request copies of all information we hold which relates to you.

2. Data Usage

We will never pass on your personal information to another company or individual unless they are being employed directly or indirectly by us to provide you with a service.

Your data may be used by us in the following ways:

  • To contact you
  • As reference material when planning your event
  • To improve our services
  • To enforce our terms and conditions

Some indirect details may be used in marketing and promotional material, however we will not use personal information like your name or contact details without first asking for your consent.

3. Contacting You

Your contact details may be used to contact you by any employee of Culham Conference Centre or Elior UK. We may also send you indirect emails from time to time. These messages will have been judged to be relevant to you or a service we have offered you in the past. If you have supplied us with contact details but no longer wish to be contacted then we will respect your request. This may invoke the termination of a contract between Culham Conference Centre and yourself and as such, you may be invoiced for a booking without breaching the above agreement.

4. Data Protection

We will make every effort to protect and safeguard your data from theft and loss in accordance with the ‘Data Protection Act’ of 1998.

Sensitive personal data will only be passed on to a 3rd person or 3rd party if you have given specific consent or if they are being employed by Culham Conference Centre or Elior UK. Other, non-sensitive or project specific data may be passed on if it is deemed suitable to do so (Example: to an employee of your company or someone who has been otherwise involved in your booking)

5. Disclaimer

Culham Conference Centre or Elior UK reserve the right to make amendments to our Privacy Policy. Clients may be contacted in the event of a major change to the Privacy Policy.